I often times hear that when you are working on leads, you have to trade quality for quantity (or that you should). As you get better leads, you don’t need as many. I have been pondering this as I work on my strategy for leads in 2012. I think you should be greedy and target both.
Let’s start with targeting quality leads, since that is the first area your sales team will blame if they do not hit their targets. How do you attract the best quality leads to your booth? I would start with making each experience for you attendee a unique one. If they feel they are just one of 100 being invited to your booth, they will not necessarily make the effort to attend your booth (you may not even notice). This does require work on the front end. Are you outreaching to them with a mass email, or do you have an A list of attendees that can receive an email from their sales person? Are you also outreaching to them via phone to invite them to the booth, and setting up a time for them to come to the booth? When they show up to the booth, do you have anything in your booth that can be branded specifically to them? I have worked with our service team in the past and have found this extra touch not only appreciated, but helpful in creating a quality lead. The key here is personal interaction, and up front working to make the encounter as unique and special as possible.
You have done your due diligence to zone in on your ‘A list’ prospects. But, you also want to drum up potential leads that may not know of your company, your services, or how you can fulfill their needs. This is your second wave of marketing for your show – automated emails to your Tier 2 and 3 prospects, advertisement and branding at the show and in the show publication to bring ‘enlightenment’ to the masses. Some of these attendees will end up being quality leads. But even if they do not, they can be aware of your products and services, so they think of you down the road.
As you can see, there is a progression from your ‘core prospects’ to your outer rings of leads, some of whom are warm, some of whom are tire kickers, some of whom are cold leads. As you expand out with your campaign, you can start to incorporate your target of quality in conjunction with your target of quantity.
These are things that can be done in concert, and are not mutually exclusive. As you develop your trade show campaign strategy, both of these aspects can and should be included to keep your pipeline robust and moving. So, don’t settle for one or the other – make sure you work for both.
Lisa Apolinski is a writer and blogger, and has had the pleasure of being a trade show manager for over 11 years. She currently lives in San Diego, close to the convention center.




